SYG International B.V. is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how you can exercise your rights under the General Data Protection Regulation (GDPR).
1. Who We Are
SYG International B.V. ("SYG Group", "we", "us") is the data controller for personal data collected through this website and in the course of our trade intermediary services. We are registered in the Netherlands. For data-related inquiries, contact us at info@syg-group.nl.
2. What Data We Collect
We collect data you provide directly — such as your name, company name, email address, phone number, and any product or trade requirements you share with us when making an inquiry. We may also collect technical data automatically when you visit this website, including your IP address, browser type, and pages visited, via standard server logs and analytics tools.
3. How We Use Your Data
We use your personal data to respond to trade inquiries, communicate about ongoing transactions, and fulfil contractual obligations. We do not sell your data to third parties. We may share data with logistics providers, legal advisors, or financial institutions where this is necessary to complete a trade transaction you have requested.
4. Legal Basis for Processing
Processing is based on: (a) your consent, where you have submitted an inquiry or signed up for communications; (b) the performance of a contract, where we are actively facilitating a transaction on your behalf; or (c) our legitimate interests in operating a lawful trade business. You may withdraw consent at any time by contacting us.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. Inquiry data from contacts who do not become clients is deleted within 12 months. Transaction records are retained for 7 years in accordance with Dutch accounting regulations.
6. Your Rights Under GDPR
If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data; object to or restrict processing; and request data portability. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
7. Cookies
This website uses only essential cookies required for basic site functionality, and, if enabled, analytics cookies via Google Analytics to understand aggregate visitor behaviour. No advertising cookies or third-party tracking pixels are set. You may disable cookies in your browser settings at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or applicable law. The date of the most recent revision appears at the top of this page. Continued use of our website or services after any update constitutes acceptance of the revised policy.
Questions about this policy? info@syg-group.nl